/

Zurich

Tech

The Last Human Air Traffic Controllers

The Last Human Air Traffic Controllers

The Last Human Air Traffic Controllers

Automation is coming to the control tower. The people currently in it explain what software still can’t see.

Portrait of Julian Reyes

Julian Reyes

Tech Correspondent

10 min read

Airport control tower with a sunset in the background

In this story

Portrait of Julian Reyes

Julian Reyes

Julian investigates how technology changes cities, work and power. Allergic to hype, fond of source code.

From the tower, the runway looks calm. On the screens, forty aircraft are converging on a single approach path, each a moving dot with a call sign and a few seconds of margin.

A new generation of routing software can already handle most of that choreography. Controllers say the remaining part is the hardest one to automate.

What software misses

Controllers describe hearing stress in a pilot’s voice, or noticing that a routine request came a few seconds too late. Those cues rarely show up in data.

“The system sees positions. We see intentions.”

A shared cockpit

Regulators favour a hybrid model in which software proposes and humans decide. Unions want that written into law before the next wave of upgrades.

End of story — thanks for reading NEWSROOM 27.

Create a free website with Framer, the website builder loved by startups, designers and agencies.